1.1 In these General Terms and Conditions the following words have the following meanings, unless expressly stated otherwise or the context otherwise requires:
a. Cam Model Tools: The user of these General Terms and Conditions: Cam Model Tools, Registered Business under the following address:
CamModelTools, Josef-Görres-Platz 16, 56068 Koblenz, Germany
b. customer: The natural person acting in the performance of a profession or operation of a business, or the legal entity with whom Cam Model Tools concludes an agreement
c. agreement: the agreement between Cam Model Tools and the customer;
d. Services: The Services provided to the customer by Cam Model Tools under the agreement;
e. Website: the Website www.cammodeltools.com that is operated by CamModelTools.
2.1 These General Terms and Conditions apply to all agreements between the customer and Cam Model Tools.
2.2 Any deviations from these General Terms and Conditions are valid only if accepted by Cam Model Tools in writing or by email.
2.3 Cam Model Tools expressly rejects the applicability of any general (purchase) conditions applied by the customer.
2.4 Cam Model Tools has the right to modify these General Terms and Conditions. Modifications also apply to any agreements that have already been concluded. Modifications will be communicated in writing or by email. They will become effective 30 days after said notification or on any later date referred to in the notification. In case – as a result of modification – the customer’s position would be negatively affected, the customer has the right to cancel the agreements to which these modifications apply, effective on the date at which the new conditions become effective.
2.5 In case one or more provisions of these General Terms and Conditions should be void or declared invalid, the remaining provisions of these General Terms and Conditions shall remain in full force and effect. The void or invalid provisions will be replaced by Cam Model Tools, taking into account the purport and intention of the original provision(s) to the extent as possible.
2.6 For the interpretation of the content and purport of these General Terms and Conditions the German text shall at all times prevail.
2.7 In case Cam Model Tools does not in all cases demand strict observance of these General Terms and Conditions, this does not imply that these General Terms and Conditions would not apply or that Cam Model Tools would forfeit the right to demand strict observance of these General Terms and Conditions in future, similar or other cases.
3.1 Any price quotations and offers of Cam Model Tools are entirely free of engagement.
3.2 The customer guarantees the accuracy and completeness of any demands and specifications of the performance that have been given to Cam Model Tools by or on behalf of customer and other information on which Cam Model Tools bases its offer.
3.3 Apparent errors or mistakes on the website and in brochures, offers, email messages or publications of Cam Model Tools are not binding on Cam Model Tools.
3.4 Offers and rates do not automatically apply to future agreements.
3.5 Anything that is provided by Cam Model Tools for the purpose of an offer will remain Cam Model Tools’s inalienable property, and must be returned by customer upon request without delay.
4.1. The agreement is concluded at the moment at which customer has completed the entire order process through the online customer system on the Website or after Cam Model Tools has added the Service to the account of customer on the website as per customer’s request.
4.2. After the Service has been added to the account, Cam Model Tools will send the customer a confirmation email. As long as the customer has not received said confirmation email, customer may terminate the agreement free of charge. In case the customer has not received a confirmation email, the customer should contact Cam Model Tools.
5.1. The agreement is entered into for an indefinite period of time unless expressly agreed otherwise.
5.2. An agreement that has been entered into for an indefinite period of time can at all times be terminated. The customer is obliged to observe a term of notice of 14 days before the end of the billing period, unless expressly agreed otherwise.
5.3. In case the agreement has been entered into for a specific period of time, customer does not have the right to terminate the agreement prematurely, unless expressly agreed otherwise. After expiry of its duration the agreement entered into for a specific period of time will each time be automatically and tacitly renewed by the time for which the agreement had been entered into, unless the agreement is terminated. The agreement entered into for a specific period of time may be terminated at the end of its duration, subject to a term of notice of 1 calendar month.
5.4. Termination must take place in writing or by email. The customer also has the possibility to terminate the agreement through his account or the website.
6.1. Cam Model Tools will perform the agreement to the best of its ability, exercising due care as a professional. Cam Model Tools does not guarantee that its Services will produce the desired result. The obligation agreed is an obligation of effort; not an obligation to produce results. The remuneration paid to Cam Model Tools does not depend on the results.
6.2. Cam Model Tools expressly does not guarantee that the result of purchase of the Service will be that all content on the internet and/or all (online) activity that infringes on the (intellectual property) rights of customer and/or that may harm the (online) reputation of customer is traced and/or removed. Cam Model Tools cannot guarantee that its search engines will trace all illegal copies of the content of customer on the Internet.
6.3. During performance of the agreement Cam Model Tools has the right to engage third parties, source goods from third parties, purchase services from third parties and order third parties to perform the entire agreement or part thereof without notification of customer.
6.4. Cam Model Tools will never be obliged to perform its Services if they would violate its professionalism, any rights of third parties, any legal obligations or generally accepted standards of behaviour.
6.5. Cam Model Tools reserves the right to change and complement Services at all times due to the technical evolution of Services.
7.1. In case a time for performance of Services has been agreed between Cam Model Tools and the customer said time will be approximate. Cam Model Tools does not offer any guarantees with respect to the time of performance agreed, and late performance does not result in any rights of customer to damages, to terminate the agreement or suspend any obligation towards Cam Model Tools.
8.1. The customer is obliged to provide correct, accurate, up-to-date and full information requested from the customer during conclusion of the agreement.
8.2. The customer ensures that any information that is declared by Cam Model Tools to be necessary – or that customer should reasonably understand to be necessary – for the performance of the agreement is made available to Cam Model Tools in a timely manner and in accordance the specifications given by Cam Model Tools.
8.3. In case the information supplied by customer is incomplete and/or incorrect, this shall be entirely for the account and at the risk of the customer.
8.4. The customer is obliged to immediately inform Cam Model Tools of any facts and circumstances that may be relevant in connection with performance of the agreement.
8.5. The customer is responsible for the use of the user name and password of the customer’s account on the website. Cam Model Tools cannot be made liable in case any unauthorized third parties use the customer’s user name and password. In such a case the customer is required to inform Cam Model Tools of this immediately.
9.1. It is not permitted to use the website in a way that may interfere with other users of the website or that may in any other way affect the proper performance of the website or the software of Cam Model Tools. Further it is not permitted to use restricted sections of the website by circumventing security measures or by the use of other than the own, personal log in information.
9.2. In case of violation of the conditions for use of the website on the part of the customer, Cam Model Tools has the right to block the customer’s access to its account on the website without further notice of default, without prejudice to any other rights of Cam Model Tools. The customer will be informed of this by email.
10.1. An agreement is individual and bound to one (legal) person. The customer is not authorized to transfer any rights and obligations resulting from an agreement to any third parties without the prior, express and written approval of Cam Model Tools.
10.2. The account on the website may not be transferred to or shared with any third parties.
11.1. The prices and rates of Services stated in offers, on the website of Cam Model Tools or elsewhere are expressed exclusive of VAT (German: MWSt).
11.2. Cam Model Tools can at all times change the rates that apply to the Services. In case the change is a price increase, Cam Model Tools will inform the customer of this at least 14 days in advance by email. In that case the customer has the right to terminate the agreement concerned free of charge, in writing or by email, effective on the date at which the increase becomes effective.
11.3. Cam Model Tools has the right to increase the fixed price agreed, in case, during the performance of the agreement, it appears that, on conclusion of the agreement, the originally agreed or expected volume of work was underestimated to such an extent – and that this cannot be attributed to Cam Model Tools – that Cam Model Tools cannot be reasonably expected to perform the Services agreed at the price that was originally agreed. The customer will be informed of such a price increase in writing or by email.
11.4. In the case services are performed by Cam Model Tools as per order of customer, and said services are not part of the agreement which customer has entered with Cam Model Tools, the costs of said extra Services shall be charged to the customer separately. To the extent as possible the customer will be informed of the amount of these costs in advance.
12.1. The customer can use the trial period that is offered by Cam Model Tools. During the trial period the customer can use the Service free of charge and free of engagement.
12.2. The customer can use the trial period once.
12.3. During the trial period Cam Model Tools has the right to suspend performance of the Service or to change the Service. During the trial period Cam Model Tools does not provide any warranty.
12.4. The customer is not allowed during the trial period to use a service of a third party that is identical with or similar to the Service offered by Cam Model Tools.
13.1. Invoicing takes place from that point in time at which the service has been added to the account of customer on the website.
13.2. Invoicing takes place in advance, per month or per quarter.
13.3. In case invoicing takes place per month, the customer is required to settle the invoices received from Cam Model Tools within 7 business days of invoice date.
13.4. In case invoicing takes place per quarter, the customer is required to settle the invoices received from Cam Model Tools within 14 days of invoice date.
13.5. Payment must take place without deduction and set-off.
13.6. In case of non-observance of the term of payment the customer shall be in default immediately, and the customer shall be obliged to pay legal, commercial interest from the time at which the amount due has become payable until the time of payment. In addition to that any costs of collection, both judicial and extrajudicial costs of collection, shall be borne by the customer. The extrajudicial costs of collection are 15% of the principal amount with a minimum of € 100,-.
13.7. In case of liquidation, bankruptcy, attachment or suspension of payment on the part of the customer the claims of Cam Model Tools on the customer shall become immediately due and payable.
13.8. Any payments made by the customer shall first be applied to any interest due, and then to any costs due on account of collection. Only after these costs have been settled shall any payments by the customer be applied to the outstanding, principal amount.
13.9. Cam Model Tools may retain possession of the goods, information, documents and data files received or produced as part of the agreement, in spite of an existing obligation to surrender same, until the customer has settled any amounts he/she owes to Cam Model Tools.
13.10. Donations are non refundable except when Cam Model Tools has received a cancellation or refund request within 24 hours after the donation has been made.
14.1. In case of relocation of the customer or in case the billing address of the customer is changed, the customer is required to inform Cam Model Tools of its new permanent, temporary, business or billing address in advance and at the earliest date possible, in writing, by email or through its account.
15.1. Cam Model Tools cannot be obliged to compensate any damage directly or indirectly caused by:
a. an event beyond the actual control of Cam Model Tools, which therefore cannot be attributed to its acts and/or omissions, such as described in article 17 of these General Terms and Conditions;
b. any acts or omissions on the part of the customer, its subordinates or other persons engaged by or on behalf of the customer to perform work.
15.2. Cam Model Tools is not liable for any damage of whatever kind that is caused because Cam Model Tools has acted on the basis of incorrect and/or incomplete information provided by the customer.
15.3. Cam Model Tools does not guarantee that the website will perform without malfunctions or will be accessible at all times. The customer acknowledges that access to the website may be interrupted as a result of various reasons. Cam Model Tools is not liable for damage resulting from the temporary unavailability of its website.
15.4. Cam Model Tools makes every effort to secure its systems and website against unauthorized use and loss of any data entered. It is impossible to fully prevent any unauthorized use and any unwanted loss of information. Cam Model Tools does not accept any liability in case, in spite of the measures taken, entered data are affected, lost or used by unauthorized persons.
15.5. Cam Model Tools can never be made liable for any damage caused to the customer because any third parties infringe on the (intellectual property) rights of customer, or because third parties damage the (online) reputation of customer.
15.6. Cam Model Tools is not liable for distortion or loss of data due to transfer of data by means of telecommunication facilities.
15.7. Cam Model Tools cannot be made liable by the customer in case the results produced by the Services performed by Cam Model Tools do not meet customer’s expectations.
15.8. Any liability on the part of Cam Model Tools for indirect damage, including consequential damage, loss of turnover, loss of savings, damage due to business interruptions, delay, damage to reputation, any penalties imposed, is excluded.
15.9. In case Cam Model Tools would be liable for any damage, the liability of Cam Model Tools shall be limited to the amount of the payment made by the insurer of Cam Model Tools. In case the insurer does not pay in any given case or the damage is not covered by the insurance, the liability of Cam Model Tools shall be limited to the invoice amount, i.e. that part of the invoice amount to which the liability applies. In case the liability applies to a continuing performance agreement, the liability shall be limited to the amount which the customer is required to pay to Cam Model Tools for Services during 1 month.
15.10. Any claims and other powers of the customer for whatever reason against Cam Model Tools will in any case expire 1 year from that point in time at which a circumstance occurs on account of which the customer may exercise these rights and/or powers against Cam Model Tools.
15.11. In case the customer does not, not in a timely manner or not duly comply with its contractual obligations or its obligations resulting from the law, or commits any torts against Cam Model Tools, the customer shall be obliged to compensate any and all damage caused to Cam Model Tools as a result of that.
16.1. Any complaints about the performance of the agreement by Cam Model Tools must be communicated to Cam Model Tools by the customer directly, and in any case within 8 days after the day at which the complaint was first caused. The notice of default must contain a description of the defect that is as detailed as possible, in order to enable Cam Model Tools to adequately respond. Complaints that are submitted too late will not be looked into.
16.2. Submitting a complaint does not suspend the payment obligations of the customer.
16.3. If Cam Model Tools looks into a complaint that does not imply that Cam Model Tools would acknowledge that the performance of the agreement has been defective.
16.4. After having submitted a complaint, the customer must give Cam Model Tools the opportunity to verify the grounds of the complaint and, if necessary, to subsequently comply with its obligations.
16.5. In case subsequent performance of the agreement is no longer possible or useful Cam Model Tools will be liable only within the scope of article 15 of these General Terms and Conditions.
17.1. Cam Model Tools is not obliged to fulfil any obligations in case it is prevented to do so due to Force Majeure.
17.2. Force Majeure shall include: malfunctions of connections of and to the internet, virus infection or computer intrusions by third parties, disruption in supply of energy or materials, weather conditions, natural catastrophes, strike, theft, sickness of the natural person who performs the agreement on behalf of Cam Model Tools, and measures taken by the authorities. Force Majeure shall also be understood to include any incident or circumstance due to which performance by Cam Model Tools would become so arduous and/or expensive compared to the circumstances at the time at which the agreement was concluded, that in the opinion of Cam Model Tools performance cannot be reasonably expected.
17.3. In case Force Majeure is temporary, Cam Model Tools reserves the right to suspend performance of the agreement until the circumstance that constitutes Force Majeure is no longer present.
17.4. Cam Model Tools reserves the right to demand payment for any Services performed during performance of the agreements concerned before Force Majeure occurred.
18.1. Cam Model Tools has the right to suspend performance of the agreement or to terminate the agreement prematurely without observance of a term of notice, by means of a written or electronic statement, in case:
a. The customer has been granted suspension of payment, provisionally or otherwise, or is declared bankrupt;
b. The customer proceeds to liquidation of its company;
c. The customer does not comply with any legal obligation or any (payment) obligation that results from the agreement or these General Terms and Conditions.
18.2. Cam Model Tools further has the right to treminate the agreement in case of circumstances that are such that performance of the agreement is impossible or cannot be expected on grounds of reasonableness and fairness, or in case of other circumstances which are such that it cannot reasonably be expected that the agreement be maintained without modification.
18.3. Cam Model Tools cannot be made liable for any damage which may be caused to the customer due to said suspension or termination.
18.4. In those cases as referred to in article 18.1 Cam Model Tools has the right to demand immediate payment of the entire fee which customer is obliged to pay to Cam Model Tools.
18.5. The customer is obliged to immediately inform Cam Model Tools in case a circumstance in the sense of article 18.1 under a. or b. occurs.
18.6. Cam Model Tools always reserves the right to demand damages from the customer.
19.1 Both parties are obliged to keep secret any confidential information which they have obtained from each other or other sources under their agreement. Information is considered confidential if declared confidential by the other party or if this results from the nature of the information. The party receiving confidential information shall use this information only for the purpose for which it has been provided.
19.2 If, on the basis of a legal provision or judgment by a court of law, Cam Model Tools is obliged to disclose confidential information to third parties specified by law or a competent court of law, and Cam Model Tools cannot invoke a legal privilege or a privilege that is acknowledged or granted by law or a competent court of law, Cam Model Tools is not liable for damages or any compensation, and the customer does not have the right to terminate the agreement on account of any damage caused by this.
20.1. By the provision of services, by making available the website and such no copyrights in the sense of the Copyright Act (German: Urheberrecht) are transferred. Any intellectual property rights in the services, website and such are vested exclusively in Cam Model Tools or its licensor(s).
20.2. The intellectual property rights in any documents (reports, advice and such) produced during the Services shall be vested in Cam Model Tools. These rights will be vested in Cam Model Tools for as long as no further, written agreement is entered between Cam Model Tools and the customer with respect to the transfer of intellectual property rights. The customer is allowed to use these documents only for the purpose for which they were produced.
20.3. Documents provided, such as reports and advice, may be used within the organization of the customer only and may not be reproduced or published by the customer.
20.4. The customer undertakes not to infringe in any way on the intellectual property rights of Cam Model Tools.
20.5. In case of violation of the intellectual property rights of Cam Model Tools on the part of customer, Cam Model Tools has the right to terminate the agreement taking effect immediately, without any ensuing rights for the customer to any form of compensation, and all damage caused to Cam Model Tools on account of that shall be charged to the customer.
20.6. Cam Model Tools has the right to insert the name and/or the logo of the customer in its website as a customer of Cam Model Tools.
20.7. The customer indemnifies Cam Model Tools from and against any claims of third parties with respect to intellectual property rights in materials or information provided by the customer which are used during performance of the agreement.
21.1. Any agreements are governed by German law exclusively, also in case an obligation or part thereof is performed abroad or in case the party that is involved in the legal transaction has its place of business abroad.
21.2. Any disputes with respect to agreements between the customer and Cam Model Tools shall be submitted to the jurisdiction of the competent court of law in the district in which Cam Model Tools has its registered place of business.
Email Address: contact (at) cammodeltools.com
If you have any questions regarding our Terms and Conditions, please contact us via our contact page.